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Gofundme - Very bad

Made acc for my sisters furiral Sad Sad Sad
1.0
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#1446506
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Gofundme - ***

I got the acc. to help with my sisters. Furniral in another state it wad very hard she pass on thanksgiving day nov 23 i think her furniral was Dec8 today is jan10 i am still trying to get. My money i feel like i have lost it what a rip off
#1446503
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Gofundme - Someone set up a go fund me account using my facebook account

I saw on facebook my name and profile connected to a go fund me account and I've never set up an account
#1445404
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Gofundme - *** customer service

My wife and I have been trying for days to access out account or campaign and we can't. No help from anyone
1.0
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Additional Fees
Advertised vs Delivered
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Value for money
Website
#1427468
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Gofundme - Horrible customer service 19 email sent before response received

Set up a GoFundMe account for my wife after she had to have emergency surgery. Raised over $500 but somehow my bank account information was deleted I had to send it 19 emails including one to the legal department before I finally got a response followed by another 20 or so emails just for them to address the issue. I still have not received my money this is been going on for 3 weeks now. The CEO of this company needs to be criminally charged as this is an issue that goes on with a lot of people and people's lives and money are in this guy's hands
1.0
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Advertised vs Delivered
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Website
I liked
  • That friends and family could easily contribute
I didn't like
  • Customer service lies and does not resolve issue
  • It doesnt help me to not be able to get the money we raised
  • Customer service takes forever to respond
#1424039
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Gofundme - Absolutely horrible

Tried to set up an account kids for a friend who died unexpectedly and all I received was more pain and grief. Donations from others not registered, campaign deleted for no reason. No phone number, multiple emails with no response or explanation. PLEASE STAY AWAY FROM THIS SITE IF YOU REALLY WISH TO HELP SOMEONE.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
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Website
#1422262
I had problems with GoFundMe declining one of my credit cards when i attempted to make a donation to a campaign. They would not help me and would not give me details so that I could take it up with my bank. GoFundMe's "Customer Happiness Team" was useless. They...
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1.0
#1409586
Resolved Featured
Gofundme - Deleted my account for no reason
I have a huge Instagram following and I needed a computer for school and work . I have a huge following because I used to do adult modeling in the past. I was very strict about receiving funds and what they were for. Go fund me made a couple of mistakes with one of my...
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Anonymous
Carolyn

"Why isn’t this against the law? " you asked. Because being the recipient of a beneficial private organization is not a right under the law, it is a privilege distributed or o...

Anonymous
Harris

Just because somebody doesn't recognize an obvious acronym (fasfa) doesn't make them a troll or a jerk. They've just never heard of it and you said or wrote nothing to clarify...

1.4
#1401572
This is my response to the six months: Once again, gofundme would not! allow me to edit nor did they post. I many responses saying they were not able to open my fund. Others I sent to Never received it. Nobody pledged a dime. I probably would have been better off with...
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1.3
#1392522

Contact Gofundme

Mailing Address:
855 Jefferson Ave PO Box 1329
Redwood City, California 94063
United States
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Gofundme Products and Services

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(gofundme) is bias & discriminates who posts & who doesn't .

I, along with my dog "Bentley" an Austrailian Terrier, are Still going through a Minnesota Downtrodden, that has left me in debted, homeless & in bad health. This has been since March 2016. (gofundme) makes it impossible to edit. I have made numerous attempts contacting their bias discriminatory Business, to No Avail.
5.0
Details
Customer service
Privacy and Data Security
Product or Service Quality
Reliability
Website
#1392403