GoFundMe Questions and Answers
Someone name Tam Williams has setup a fake go fund me page in my name and are receiving money WITHOUT my Authority.
How to fix a email and get the Money off.
I put in the wrong email address , I put a gofund me account in February and was trying to get the money off but it saying the email is wrong
- sign in to GoFundMe at gofundme.com/sign-in;
- select the three lines at the top of your screen (if you're on the GoFundMe app, tap your initials button in the top right corner instead);
- select 'Account settings' from the drop-down menu;
- change your email and click 'Save Settings' at the bottom of the screen;
- confirm your new email using the verification message that is sent to the new address.
Why is my funds on hold.
I haven’t received an email explaining why my fund for withdrawal are on hold. This is for a funeral expense.
I have looked in the spams & junk mail but found nothing. I need these funds
- If your email address has not been verified before 14 days of your first donation, donations to your fundraiser will be paused. To accept donations again, search for the email titled “Verify Your GoFundMe Email” and confirm your email address.
- Update fundraiser information.
- The fundraiser is under review.
Please, contact Gofundme customer service via live chat for further information.
Why I can't start a GoFundMe page from Syria.
I'm a Somali refugee with my family in syria we are trying we want to live to my brother in the uk but we can't afford it. So we want to fundraise through GoFundMe but we can't from Syria.
Can u please help . We need a fundraiser.
Unfortunately, Gofundme does not provide any information about why they do not support Syria as well as how you can find a person in one of the supported countries to raise money for you instead on the company website.
To get more information about the Gofundme services, please contact the Gofundme customer care team for assistance:
- by email at support@gofundme.com;
- via the company's social networks.
Support is provided:
- Monday - Friday: 6AM - 7PM (PST);
- Saturday - Sunday: 7AM - 5PM (PST).
how do i change my withdrawal options from business to personal on gofundme.
According to Gofundme FAQs once your GoFundMe starts receiving online donations, you can easily request a withdrawal at any time. Click ‘Withdraw’ while logged into your account and follow the instructions. You can withdraw your balance directly to your bank account. Bank transfers take 2-5 business days to arrive.
How do I set up bank account.
Having a problem trying to get it set up
Sorry for the trouble! You can find the steps to set up your bank transfers here, along with some other helpful information regarding withdrawals: https://support.gofundme.com/hc/en-us/articles/204457248-GoFundMe-Guide-Getting-My-MoneyIf you still have trouble, or have any other questions, our team is here to offer expert advice, 24/7 - just reach out to us here: http://www.gofundme.com/contact
Why have I not received my refund it has been seven days.
It's important to note, refunds for donations made to most campaigns can take up to 7 business days to return to the card used. In some cases, refunds can take up to 10 business days and may appear in the form of a reversal, where the original charge drops off your card statement rather than a separate credit coming through. We certainly want you to receive your refund promptly and in full - if you still haven't received your refund, our team is here to help get that settled for you. Kindly reach out to us from the email tied to your donation, here: http://www.gofundme.com/contact
initial attempt to donate seem to have left the 'm' off the .com for my email. how can this be fixed? jadieckmeyer@***.com
Step daughter took the go fund money.
How do i go about getting back? It was 2,723.
Myself and my sister in law paid for everything.
My stepdaughter spent the money on car payments and a new apartment for her family. I don’t feel she was entitled to it seeing she didn’t spend a thing on his funeral!!
Are my Documents okay now?My Access Paratransit card has a Current Date, a photo ID, And is through the State of California. My Bank Statement is valid from Wells Fargo.
Will you take the Pause off my account, please? Funds dearly needed.
We're sorry to hear this, and appreciate you bringing this to our attention. If you believe someone is committing fraud or breaking the law in any other way, please report the campaign to our Trust & Safety Team with these steps:1. Visit the campaign2. Scroll to the bottom and click the ‘Report Campaign’ button3. At the bottom of the next page, click the ‘Report Campaign’ button to file a complaintIf you have any evidence that you would like to share with our team, please make sure to include it in your report.Additionally, if someone is committing fraud or breaking the law in any other way, you may contact local law enforcement officials in your area, and we can work with them directly.
A person i know is doing on Fraud for her mother for her husband to cover services and has a card with money on $ 165.00 as she told me this on the phone for him at the memorial where i live Napa Ca and going to give it to him. She has lied all the way b/c now she transfer the money his in to another account under a different name now total is 265.00 to him and he was to come out here with his daughter. Have not mention any names yet but i'll give names if needed and doing Fraud on this person. I am not happy about this and she has used a friend of where her mom donated for the first person for him.I need your help and advice please?? This family i have know for over 25 years that is why i am getting invloved and he is all most broke after paying for Cremation and can't pay rent. My Neighbor sorry about the spelling.