GoFundMe - It's been a nightmare!
2 comments
They make it real easy to set up an account and market it to all your friends, family and social media but don't try to withdraw your money. Nothing works- you can't get your money and there is no customer support.
No phone number and I have a Dozen unanswered emails to their "help" line.
It's a sham! Do not use this service!!
Reason of review: Poor customer service.
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I am having no luck with customer service. It is so easy and fast to give them your money, and even when you find out that it's not above board, it's like Mercari, no phone number-NO RESOLUTION FOR SURE!Don't trust Go Fund Me!Someone can post something and even when you find out that the money that you passed around the Go Fund Me specifics to donate to were falsely posted.They do nothing with repeated emails into "outer space" unless you're giving them money.To let someone profit from the death of their child and they use the money to "grieve" while unemployed and drinking?The Godparent has a fund set up to pay for the medical bills and funeral expenses.
We're sorry to hear of the trouble accessing your funds - while we offer full customer support through email only to ensure we can assist all of our thousands of customers daily, we certainly want to make withdrawing your money as easy as possible for you!Can you kindly reach out to our team here, so we can resolve this for you right away? http://www.gofundme.com/contact