GoFundMe Phone Numbers and Emails

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GoFundMe Emails:

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How to Contact?

How to Contact Gofundme by Phone?

While GoFundMe does not provide a specific GoFundMe phone number for customer service inquiries, you can still seek assistance by visiting the GoFundMe website and accessing their Help Center. Within the Help Center, click on the "Get help" option. This will pop up a chat box with a virtual assistant named Ray, who can assist you through GoFundMe customer service live chat. Ray will guide you through the available support options and help address your specific needs.

How do I Contact Gofundme Directly?

To contact GoFundMe directly, you have a couple of options. You can send an email to their support team at nposupport@gofundme.com. This GoFundMe customer service email is specifically for non-profit organizations seeking support from GoFundMe.

Alternatively, you can visit the GoFundMe website and navigate to their contact or support page. There, you'll encounter a virtual assistant or chatbot that can assist you with your inquiries. By engaging in a chat session with the virtual assistant on the webpage, you can get direct support and guidance from the GoFundMe team.

Can I Contact Gofundme by Email?

You can contact GoFundMe by email. You can send a GoFundMe customer service email to their support team at nposupport@gofundme.com. This email address is specifically for non-profit organizations seeking support from GoFundMe. If you have any inquiries or need assistance, contacting them via email is a viable option.

Contact Information

GoFundMe Website:

GoFundMe Help Center:

Corporate Office Address:

GoFundMe, Inc.
PO Box 23357 3223 Greyling Dr.
San Diego, California 92123-9998
United States

Other Info (opening hours):


Monday - Friday: 6:00am - 7:00pm (PST)

Saturday - Sunday: 7:00am - 5:00pm (PST)

Other Locations:

1325 J Street, Suite 1550


California 95814

70 Sir John Rogerson Quay

Dublin 2


Tower One – International Towers Sydney

Level 46, 100 Barangaroo Avenue

Sydney, New South Wales 2000


More contact details

GoFundMe Rating Based on 416 Reviews

Rating details

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Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of GoFundMe Customer Service Calls

00:35 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoFundMe?

Request for Information Question:

  • “A question about go fund me”
  • “Questions with an unauthorized go fund me”
  • “I need to talk to someone”

Account Question:

  • “Delete account”
  • “Account problem”
  • “Hold on account”

Product/ Service Question:

  • “I can't withdrawl funds”
  • “I can't withdraw funds”
  • “Withdraw Issues”

Payments and Charges Question:

  • “Charge my debit card”
  • “Fraud”
  • “All my money from go fund was' nt deposit into my SRP checking account”

Shipping and Delivery Question:

  • “The trying to get the fund raising money out of the account so I can pay for a funeral And freston reason it says that my account is frozen”
  • “My daughter has not received all of her gofund me money”
  • “Have not got funds from daughter thst eere supposed to help with my mothers funeral on 12-5-18”

Staff Question:

  • “Customer service”
  • “Costumer Service account problems”

Cards Question:

  • “Someone is charging my card”

Refund Question:

  • “Refund”

Other Question:

  • “Trying to delete a comment”
  • “Problems getting money out”
  • “Stop it”


Related Companies

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GoFundMe is a crowdfunding platform. It was founded by Brad Damphousse and Andrew Ballester in May 2010. The company headquarters is based in San Diego, California, United States. Users can create websites to describe the project, share video and images. People can make donations using credit and debit cards. Funding progress can be tracked on the marketplace online. All campaigns are mobile friendly. Users pay GoFundMe Platform and payment processing fees. It cooperates with PayPal to receive and deliver charity donations without any fee. The company provides no penalties for a missing goal. There is a free GoFundMe application for mobile devices with Android and Apple operating systems. Customer assistance is provided by email.

GoFundMe reviews and complaints

GoFundMe is ranked 588 out of 3552 in Financial Services category

Area Served

USA, Australia, Other

Payment Methods


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