Contact GoFundMe Customer Service
GoFundMe Phone Numbers and Emails
GoFundMe phones are not available. Try to contact them by leaving a review.
GoFundMe Emails:
How to Contact?
Contact Information
GoFundMe Website:
GoFundMe Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 7:00pm (PST)
Saturday - Sunday: 7:00am - 5:00pm (PST)
Other Locations:
1325 J Street, Suite 1550
Sacramento
California 95814
70 Sir John Rogerson Quay
Dublin 2
Ireland
Tower One – International Towers Sydney
Level 46, 100 Barangaroo Avenue
Sydney, New South Wales 2000
Australia
Summary of GoFundMe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GoFundMe?
Request for Information Question:
- “A question about go fund me”
- “Questions with an unauthorized go fund me”
- “I need to talk to someone”
Account Question:
- “Delete account”
- “Account problem”
- “Hold on account”
Product/ Service Question:
- “I can't withdrawl funds”
- “I can't withdraw funds”
- “Withdraw Issues”
Payments and Charges Question:
- “Charge my debit card”
- “Fraud”
- “All my money from go fund was' nt deposit into my SRP checking account”
Shipping and Delivery Question:
- “The trying to get the fund raising money out of the account so I can pay for a funeral And freston reason it says that my account is frozen”
- “My daughter has not received all of her gofund me money”
- “Have not got funds from daughter thst eere supposed to help with my mothers funeral on 12-5-18”
Staff Question:
- “Customer service”
- “Costumer Service account problems”
Cards Question:
- “Someone is charging my card”
Refund Question:
- “Refund”
Other Question:
- “Trying to delete a comment”
- “Problems getting money out”
- “Stop it”
About
GoFundMe is a crowdfunding platform. It was founded by Brad Damphousse and Andrew Ballester in May 2010. The company headquarters is based in San Diego, California, United States. Users can create websites to describe the project, share video and images. People can make donations using credit and debit cards. Funding progress can be tracked on the marketplace online. All campaigns are mobile friendly. Users pay GoFundMe Platform and payment processing fees. It cooperates with PayPal to receive and deliver charity donations without any fee. The company provides no penalties for a missing goal. There is a free GoFundMe application for mobile devices with Android and Apple operating systems. Customer assistance is provided by email.
GoFundMe is ranked 588 out of 3552 in Financial Services category
USA, Australia, Other
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